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  1. User administration
    1. Registration
    2. Create user
    3. Manage data
    4. Manage users
    5. Deleting user
    6. Log in
    7. Access to safety-related information
  2. Payment
  3. Vehicle identification
    1. VIN
    2. Product features
  4. Information selection
    1. Select information type
    2. Search function with standardised terms
    3. Product structure
    4. Document ID
  5. Call up information packages
    1. Workshop procedures
    2. Circuit diagrams
    3. Technical service information
    4. Recall information
    5. Maintenance plan
    6. Spare parts
    7. Car accessories
    8. Working hours
    9. Converted vehicles
    10. Special tools / workshop equipment
  6. Vehicle diagnostics
    1. Resolution of incorrectly saved entries
    2. Resolutions of symptoms
    3. Integrated diagnostics
  7. Control units / ECUs
    1. Update and replace modules
    2. Vehicle optimisation set
  8. Electronic maintenance history
  9. Repair assistance, technical support
  10.  Request contact for special RMI
    1. User diagnostics
    2. Manufacturer diagnostics
    3. Training and further education documents
    4. Redistributors
    5. Republishers
    6. Inspection and testing services
    7. Alternative fuels retrofit systems
    8. Engine and components remanufacturing
    9. Component and parts manufacturers
    10. Validation of independently developed, non-proprietary VCIs
  11. Courses and training information
  12. Download area

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Step 1: Setting up erWin Online

Step 2: Registering as user

Step 3: Log in

Step 4: User data administration

Step 5: Finding documents

Step 6: Flat rate access

Step 7: Pay

Step 8: Reading the online documents